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Recently, the blind singer Zhou Yunpeng was rejected with his own guide dog when he was staying at a hotel in Shanghai. This made him extremely disappointed.

　For the blind, guide dogs are almost their second pair of "eyes." However, recently the blind singer Zhou Yunpeng was rejected when he saw his guide dog at a hotel in Shanghai. This made him extremely disappointed. In fact, such an embarrassment is not alone. Zhou Yunpeng stated that when he was staying at a hotel, he was often refused because he had a guide dog.

     A survey by the reporter found that the hotel industry regards guide dogs as pets, and most hotels have clearly stipulated that no pets are allowed. The relevant law does not specify whether the blind person can carry the guide dog to the hotel, which also leads to the embarrassment of the guide dog.

Guide dogs are repeatedly refused

On April 30, the blind singer Zhou Yunpeng rushed from Shanghai to Shanghai to participate in the Shanghai Strawberry Music Festival on May 1st. However, he encountered difficulties while staying at the hotel. Zhou Yunpeng has a guide dog "bear" and has been with him for many years. He always takes it with him every time he travels. He is also inseparable by car, plane and hotel. When they arrived in Shanghai, they were prepared to stay at the Sheraton Waigao Hotel. As a result, they were rejected by the hotel during check-in.

Yesterday, the reporter contacted Zhou Yunpeng’s agent and confirmed to him that this was true. “The reason why the Sheraton refused to 'bear the bear' was that they were hotels inside the bonded area and said that we did not have a health permit for carrying pets.” After repeated communication, the hotel side still did not allow Zhou Yun Peng to carry the “bear” together. In desperation, I can only look elsewhere.

In fact, because of the problem of the "bearful" accommodation, Zhou Yun Peng's trip this time was a series of twists and turns. According to reports, on April 28, Zhou Yunpeng started from Dali with a “bear” and flew to Hangzhou. Then she went to three places in Ningbo, Nanjing and Shanghai to participate in performance activities. The Westin in Ningbo accepts guests with guide dogs. However, in Nanjing, the Pullman at Lukou Airport refused to stay "brown bears" on the grounds that they feared the raccoon's hair entering the other rooms through the ventilation system. After arriving in Shanghai, it was again rejected by Sheraton Waigaoqiao Hotel for another reason.

With the "bear" store was repeatedly rejected, but also Zhou Yun Peng very disappointed. He said on Weibo that guide dogs are working dogs with visually impaired people. They work hard and are worthy of respect. Rejecting them means refusing some visually impaired people. He appealed that he hopes that public places can comply with the relevant regulations of the state to accept guide dogs and that more hotels can accept guide dogs.

Hotel sees guide dogs as pets

For Zhou Yunpeng's encounter, the reporter contacted the Sheraton Shanghai Waigaoqiao Hotel yesterday. The hotel party stated that according to the hotel regulations, pets are not allowed, and guide dogs are treated as pets.

The staff of the Sheraton Hotel told the reporter that the hotel has always stipulated that no pets will be allowed to stay in the hotel, even if the sanitation license with the pet does not work. As to why they cannot stay with pets, the other party stated that this is the hotel's regulations and it is not clear to the specific reasons.

The reporter also called Marriott, Sheraton, Intercontinental and other high-star hotels yesterday. The other party indicated that they were not allowed to bring pets. Hotels such as Jinjiang Inn, Hanting, and Home Inn have also expressed their inability to bring pets.

According to hotel industry insiders, the hotel's refusal to allow pets is almost a hidden rule in the industry, especially in some high-end hotels. The main reason is that pets may have an impact on other guests. Such as pets, noise, health conditions, and even worry about accidents will not occur, in the event of similar friction guests will complain, will have a bad reputation on the hotel, so many hotels are basically not allowed to stay with pets.

There are also a few hotels that allow pets. The reporter learned that all the star hotels including Chongming Jinmao Hyatt and Pudong Zendai Lijing allow pets to enter the room. Even some hotels use this as a selling point. There are special pet rooms, but the number is limited and advance reservation is required.

Travelers often encounter various restrictions

"Flaming Bear" has repeatedly been rejected by the hotel, citing the "Do not allow pets" hotel policy. So, is it true that guide dogs are pets?

In this regard, some hotel officials believe that although the role of guide dogs is not the same, but its essence is still dogs, but also large dogs, the vast majority of guests will still see them as pet dogs, the hotel will also be treated in accordance with the pet policy.

Zhou Yunpeng has objections to this. He believes that guide dogs are working dogs and cannot be treated as pets. Unlike ordinary pet dogs, guide dogs have been selected for their mild, non-aggressive varieties. They have undergone rigorous training and amazing patience. They will remain quiet except for work.

Zhou Yunpeng also used the example of “bears” to explain that this time he started with “bears” from Dali, and moved from Hangzhou to Ningbo, Nanjing and Shanghai. "Brave bear" can not drink water for dinner ten hours before dinner, long-distance car retire to the car, but also to accompany him took to the stage, very hard, but they persisted.

Some experts pointed out that the supply of guide dogs in the country was seriously insufficient, and guide dogs were subject to various restrictions on travel by car, plane, and in-store, and some of the guide dogs that had already been put into use still could not be accommodated. In your home, you are a pet. It's a sigh.

Lack of clear regulations in relevant laws

In addition to the public’s lack of awareness of guide dogs, the imperfections of relevant laws and regulations have also created obstacles for guide dogs to travel.

The reporter learned that there are no specific laws and regulations for the current travel guide dog guide. The newly revised "Law of the People's Republic of China on the Protection of Persons with Disabilities" has only one relevant content: "Blind people who carry guide dogs to and from public places should abide by relevant state regulations."

China's Regulations on the Construction of Barrier-free Environment stipulates: “If a visually-impaired disabled person carries a guide dog in a public place, he shall abide by the relevant regulations of the State. The staff in a public place shall provide access services in accordance with the relevant regulations of the State.” Airports, railway stations, hotels All belong to public places, that is to say, the law stipulates that guide dogs are allowed to enter the hotel. However, it is not clear whether the guide dog can stay in the hotel room with the visually impaired. Similarly, laws and regulations do not prohibit guide dogs and visually impaired people from staying in hotel rooms together. There is no clear agreement between yes or no. As a result, in actual operation, the hotel has basically established relevant standards according to its own conditions.

Specific to this Municipality, according to Article 23 of the “Regulations on the Management of Dog Raising in Shanghai,” stipulates: “Do not allow dogs to enter office buildings, schools, hospitals, stadiums, museums, libraries, cultural and entertainment venues, waiting vehicles (machines, Boats, dining establishments, shopping malls, hotels, etc., or take public transportation such as buses, trams, and rail transit." But it is also clearly stated: "Blind people who carry guide dogs are not subject to the provisions of this article." The blind carries guide dogs into public places such as shopping malls and hotels, but there is no clear rule as to whether they can stay in hotels.

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Accessibility in public places should be more humane

The reporter did not enquire in the “Regulations on the Management of Dog Raising in Shanghai” about the penalties for refusal of blind persons to carry guide dogs. This may make some places do not pay attention to the relevant provisions of guide dogs because of lack of restrictions.

An industry insider who has long studied guidelines for guide dogs believes that allowing blind persons to carry guide dogs into hotels is to facilitate blind people living and working in hotels. If they refuse to see guide dogs, they will lose their guide dogs into the hotel. The significance. In fact, allowing blind persons to carry guide dogs into hotels but not allowing them to stay at the same time is neither logical nor inconsistent with the spirit of the “Regulations on the Management of Dog Raising in Shanghai”.

The person also told reporters that Shanghai has trained guide dogs since 2007 and there are 36 guide dogs currently in service. At the beginning of the service of guide dogs, as guides were not known, guide dogs were often refused admission to public places. However, the situation of refusals declined year after year. In the past two years, it was rare for guide dogs in Shanghai to be refused access to the public. Location complaints.

In this regard, experts have appealed that caring for the handicapped should really open the door for them, instead of setting up obstacles. Accessibility services in public places such as hotels should be more human, not inflexible. The government should also improve the formulation of policies and regulations, and regulate social behavior from the system level.

(The article is from Maidian.com: http://www.meadin.com/)