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来源: 作者:Meadin Net of: Yan Longjing 发布时间:2018-04-11 13次浏览
Guided by new development concepts, innovative sGuided by new development concepts, innovative service methods, and promote the hotel industry quality change, efficiency change, power change, and actively create "China Services" brand.
(meadin.com Yan Longjing) On April 11th, 2018, the 7th Chinese Restaurant Culture Festival was held in Guangzhou, supported by the Guangzhou Municipal Commission of Commerce, sponsored by the China Hotel Association, and organized by Guangzhou Lingnan International Enterprise Group Co., Ltd. More than 1,500 representatives of industry leaders, brand newcomers, domestic and international industrial chain institutions, and experts and scholars gathered together to discuss the new cultural dynamics of the high-quality development of the new era hotel industry.The activity was “a new era, high quality, and new driving force”. As the theme, based on cultural leadership, we will focus on innovation culture, brand culture, green culture, and Lingnan culture to guide the industry in exploring new momentum and new opportunities for high-quality development.
At the meeting, the vice president of the China Hotel Association made a steady progress of 2018 hotel industry warmhearted service.
In order to further promote the high-quality development of the hotel industry and comprehensively improve the level of quality and efficiency of the hotel industry, the China Hotel Association refers to the “100 Green Hotel of the International Hotel and Restaurant Association” initiative in the hotel industry, guided by new development concepts, and innovative services. Ways to promote the transformation of the quality of the hotel industry, change in efficiency, change in power, and actively create "China Services" brand, specially proposed 16 of the 2018 hotel industry warming heart service.
1. According to the demand of staying guests, Chinese style bed-making service will be advocated.
2. According to different seasons, two kinds of quilts with different thickness and different specifications are provided. The fabric is made of pure cotton fabric.
3. Provide more than two pillows of different heights and sizes or different fillers.
4. The room WIFI logo is visible and the password is clearly indicated.
5. The location of the hair dryer is obvious.
6. Toothbrushes and toothpastes are packaged and do not actively discard guests' toothbrushes or slippers.
7. The bed should be equipped with a charging socket for your convenience.
8. The VIP welcomes tea synchronisation with guests entering the room.
9. Respect the guests' living habits, and not move guests' private items.
10. Advocate non-interference services
11. Guide guests to use self-service equipment (check-in machine, self-service coffee machine, etc.).
12. The furniture of the guest room lays emphasis on practicality
13. Advocate for Open Hanger Service
14. All-day dining restaurants vary according to the season, setting breakfast varieties and focusing on nutrition.
15. Pay attention to the nutrition of the ingredients and reduce excessive processing
16. The room switch, telephone and other labels are accurate and eye-catching